The Era of Agentic Shopping
The Era of Agentic Shopping
Podcast23 min 56 sec
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Note: AI-generated summary based on third-party content. Not financial advice. Read more.
Quick Insights

The emergence of agentic commerce presents a significant investment opportunity, allowing users to shop directly within AI chatbots like ChatGPT. Consider Etsy (ETSY), which has a first-mover advantage as the launch partner for OpenAI's new instant checkout feature. Shopify (SHOP) is also strongly positioned as a long-term beneficiary, with strategic partnerships with both OpenAI and Google for their respective AI shopping protocols. This new trend directly threatens the online dominance of incumbents like Google (GOOGL) and Amazon (AMZN) by potentially bypassing their platforms. Therefore, investors looking to capitalize on this shift should view ETSY and SHOP as the most direct and high-conviction plays.

Detailed Analysis

Shopify (SHOP)

  • Shopify is a key partner in the new "agentic commerce" trend, enabling merchants to sell directly through AI chatbots.
  • CEO Toby Lutke expressed significant excitement about the partnership with OpenAI for its new "instant checkout" feature in ChatGPT.
  • The stock price reacted positively to the news, rising 6% on the day of the announcement.
  • The podcast highlighted an analyst ("Cal Short") who invested $100,000 in SHOP two months prior, anticipating that AI would become a new marketplace and that Shopify would be a long-term beneficiary as its merchants gain a new sales channel.
  • Shopify is also noted as a partner in Google's competing agentic shopping protocol, AP2, positioning it to benefit regardless of which standard becomes dominant.

Takeaways

  • Bullish Sentiment: The discussion paints a very positive picture for Shopify, positioning it as a critical enabler of the next wave of e-commerce.
  • Strategic Positioning: By partnering with both OpenAI and Google, Shopify is hedging its bets and ensuring its merchants have access to the leading AI-driven sales channels as they emerge. This reduces platform risk.
  • Growth Driver: Agentic commerce could represent a significant new revenue stream and growth driver for Shopify, as it helps its merchants tap into the massive user bases of platforms like ChatGPT.

Etsy (ETSY)

  • Etsy is the launch partner for OpenAI's new "instant checkout" feature, allowing users to buy products from U.S. Etsy sellers directly within ChatGPT.
  • The market reacted very favorably to this partnership, with Etsy's stock surging 16% on the announcement.
  • The podcast provides an example of a user successfully finding and initiating a purchase from Etsy through ChatGPT, describing the process as "pretty slick and very easy to buy."
  • Etsy is also a partner for Google's agentic shopping protocol, AP2, giving it exposure to multiple emerging AI commerce platforms.

Takeaways

  • Bullish Sentiment: Being the first major marketplace integrated into ChatGPT's shopping feature gives Etsy a significant first-mover advantage in agentic commerce.
  • New Customer Channel: This integration opens up a powerful new discovery and sales channel for Etsy's sellers, potentially driving significant affiliate revenue and sales volume by reaching ChatGPT's hundreds of millions of users.
  • Validation: The strong positive stock reaction indicates that investors see this as a major strategic win that could re-energize growth for the platform.

Salesforce (CRM)

  • Salesforce is aggressively moving into the "agentic coding" space with its new AI developer tool, Agent Force Vibes. This is seen as a validation of agentic coding becoming a dominant and "enormous growth area" for AI within large companies.
  • The platform is built using OpenAI's models, specifically mentioning the future GPT-5.
  • Salesforce is also strategically managing its Slack platform. After initially blocking third-party AI tools, it is now allowing them back in but appears to be positioning itself to control the valuable "context layer" (the conversational data), which is described as the "gold of the agentic era."

Takeaways

  • Strategic Focus on Enterprise AI: Salesforce is not just adding AI features; it's building foundational platforms for the new way developers will work. This positions it to capture a large part of the enterprise AI development market.
  • Monetizing Data: The strategy with Slack highlights an understanding that the conversational data within enterprises is an incredibly valuable asset. By controlling access to this "digital gold," Salesforce can create a powerful moat and new monetization opportunities.
  • Potential Growth: The move into agentic coding is viewed as a smart play to tap into a major growth trend, potentially boosting its developer ecosystem and overall platform stickiness.

Google (GOOGL)

  • Google is presented as an incumbent at risk of disruption from OpenAI's new shopping features, which could bypass Google Search, the traditional "toll booth" of the internet.
  • The podcast suggests that for two decades, the model was "Control discovery, control margins," and ChatGPT's conversational commerce "collapses" this model, potentially causing Amazon and Google to "lose clicks."
  • However, Google is not standing still. It is actively competing in key AI areas:
    • Agentic Coding: Its Jules coding agent is being pushed heavily, now available via API for integration into developer workflows.
    • Agentic Commerce: Google launched its own shopping protocol, AP2, just weeks before OpenAI's. It has a wide range of partners, including Visa, MasterCard, PayPal, and Coinbase.
  • An analyst in the podcast predicts Google will be "forced to respond with G-shopping" to directly counter ChatGPT's new capabilities.

Takeaways

  • Bearish/Defensive Position: The rise of agentic commerce in chatbots like ChatGPT poses a direct threat to Google's core search and advertising business model.
  • Proactive Defense: Google is actively developing competing products in both agentic coding (Jules) and agentic commerce (AP2). Its success will depend on its ability to integrate these features effectively and leverage its massive existing ecosystem.
  • The "Format War": The competition between Google's AP2 and OpenAI's ACP could slow down consumer adoption. Investors should watch to see which standard gains more traction with merchants and payment providers.

Amazon (AMZN)

  • Amazon is identified, alongside Google, as one of the primary "toll booths of online shopping" that could be disrupted by OpenAI's agentic commerce. The new model threatens to divert consumer intent away from Amazon's platform.
  • The podcast quotes an analyst who believes Amazon stands to "lose clicks" as AI chatbots become the new starting point for shopping.
  • The user experience on Amazon is described by one person as suffering from "inshittification," suggesting that consumers may be open to a better, more curated discovery experience like the one promised by AI agents.
  • On a different note, Amazon is mentioned as the key infrastructure partner for the AI company Anthropic. The podcast raises questions about how reliant Anthropic is on Amazon Web Services (AWS) for its computing power, highlighting the critical role cloud providers play in the AI race.

Takeaways

  • Bearish/Disruption Risk: The core thesis is that Amazon's dominance in product discovery and sales is at risk. If consumers start their shopping journey in ChatGPT instead of on Amazon.com, Amazon loses control over the customer.
  • Indirect AI Play (AWS): While its e-commerce side faces threats, Amazon's cloud division, AWS, remains a primary beneficiary of the AI boom. It provides the essential computing power for major AI players like Anthropic, creating a hedge against disruption in its retail business.
  • Call to Action for Amazon: The discussion implies that Amazon will need to innovate its own shopping experience and likely integrate more sophisticated AI agents to compete with the conversational commerce trend.
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Episode Description
OpenAI has introduced Instant Checkout inside ChatGPT, allowing purchases to happen directly in the conversation. The update challenges the traditional search-to-cart model, raising questions about consumer adoption, advertising, and control of online shopping intent. Discussion also covers the agentic commerce protocols powering this shift, Stripe and Shopify’s involvement, Google’s competing AP2 standard, and the broader implications for Amazon, Google, and the future of e-commerce. Brought to you by: Is your enterprise ready for the future of agentic AI? ⁠⁠⁠⁠⁠⁠⁠⁠⁠Visit AGNTCY.org⁠⁠⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠Visit Outshift Internet of Agents⁠⁠⁠⁠⁠⁠⁠⁠⁠ Try Notion AI today with Notion 3.0 ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://ntn.so/nlw⁠⁠⁠⁠⁠⁠⁠⁠⁠ KPMG – Discover how AI is transforming possibility into reality. Tune into the new KPMG 'You Can with AI' podcast and unlock insights that will inform smarter decisions inside your enterprise. Listen now and start shaping your future with every episode. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.kpmg.us/AIpodcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Blitzy.com - Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://blitzy.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ to build enterprise software in days, not months Robots & Pencils - Cloud-native AI solutions that power results ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://robotsandpencils.com/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Vanta - Simplify compliance - ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://vanta.com/nlw⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ The Agent Readiness Audit from Superintelligent - Go to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://besuper.ai/ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠to request your company's agent readiness score. The AI Daily Brief helps you understand the most important news and discussions in AI. Subscribe to the podcast version of The AI Daily Brief wherever you listen: https://pod.link/1680633614 Interested in sponsoring the show? nlw@aidailybrief.ai
About The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis
The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis

The AI Daily Brief (Formerly The AI Breakdown): Artificial Intelligence News and Analysis

By Nathaniel Whittemore

A daily news analysis show on all things artificial intelligence. NLW looks at AI from multiple angles, from the explosion of creativity brought on by new tools like Midjourney and ChatGPT to the potential disruptions to work and industries as we know them to the great philosophical, ethical and practical questions of advanced general intelligence, alignment and x-risk.