We almost had a smartphone in the 90s. Why did it fail?
We almost had a smartphone in the 90s. Why did it fail?
4 hours agoPlanet MoneyNPR
Podcast26 min 45 sec
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Note: AI-generated summary based on third-party content. Not financial advice. Read more.
Quick Insights

Investors should prioritize companies that practice "subtractive management" by focusing on a single, clear customer problem rather than over-engineering complex features. Look for lean teams operating under strict capital constraints or deadlines, as these "desirable difficulties" often lead to more disciplined and successful product launches than bloated, over-funded startups. Favor companies like Apple (AAPL) that utilize a "Lego block" strategy—leveraging existing hardware and infrastructure—rather than firms attempting to reinvent every component from scratch. When evaluating the Mobile Tech and SaaS sectors, ensure the broader ecosystem (like 5G or AI infrastructure) is mature enough to support the company's specific innovation. High-conviction opportunities lie in businesses that prioritize iterative "Version 1" releases and possess a balance of visionary leadership and disciplined operational management.

Detailed Analysis

General Magic (Defunct)

• General Magic was a high-profile Silicon Valley startup in the early 1990s that attempted to build the first "smartphone" (the Sony Magic Link) nearly two decades before the iPhone. • The company was backed by massive investments from industry giants including Apple, AT&T, Motorola, Sony, Philips, and Panasonic. • Despite having "rockstar" talent and unlimited resources, the company failed spectacularly, selling fewer than 3,000 units. • The product was priced at $800 (in 1990s dollars), required a 200-page manual, and lacked a clear customer use case.

Takeaways

Beware of "Too Much" Capital: Excessive funding can lead to a lack of discipline. General Magic failed because they had too much money and time, leading them to build "everything from scratch" (chips, OS, hardware) rather than using existing technology. • The "Brooks’ Law" Risk: Adding more people to a late project makes it later. Investors should look for lean teams with high focus rather than bloated startups that hire rapidly to solve delays. • Avoid "Engineering for Engineers": The company failed because it focused on technical "magic" (like a calendar that went back to the Big Bang) rather than solving a specific problem for a specific customer.


Apple (AAPL)

• The transcript highlights Apple’s turnaround period in the early 2000s under Steve Jobs, specifically the development of the iPod and later the iPhone. • Tony Fadell (a former General Magic engineer) applied the lessons of failure to Apple’s hardware development. • Unlike General Magic, Apple worked under heavy constraints: the company was $500 million in debt at the time of the iPod's conception.

Takeaways

Constraints Breed Success: Apple’s success with the iPod was driven by a limited budget and a strict eight-month deadline to ship by Christmas. This forced the team to use "Lego blocks" (existing processors, batteries, and screens) rather than reinventing the wheel. • Iterative Innovation: Apple’s strategy focuses on shipping a "Version 1" and then relentlessly iterating. Tony Fadell worked on 18 versions of the iPod, whereas General Magic only got one shot because they spent years trying to make the first version perfect. • Customer-Centric Design: Apple succeeded by identifying a clear problem ("1,000 songs in your pocket") rather than just building cool technology without a purpose.


The "Smartphone" & Mobile Tech Sector

• The transcript traces the lineage of the modern smartphone back to the failures of the early 90s. • Key technologies mentioned as essential for investment/development include touchscreens, USB, mobile data, and downloadable content.

Takeaways

Timing vs. Technology: A great idea (like a smartphone) can fail if the infrastructure (internet, Wi-Fi, mobile data) isn't ready. Investors should evaluate if the "ecosystem" supports a new invention. • The "Green Eggs and Ham" Hypothesis: Investment opportunities are often stronger in companies that operate under "desirable difficulties" or specific constraints, as these forces lead to more creative and marketable solutions.


Key Investment Themes

The Additive Bias Risk

• Humans have a cognitive bias to solve problems by adding more (more features, more people, more money). • Insight: Look for companies that practice "subtractive" management—those that know what to say "no" to. A company that tries to do everything often ends up doing nothing well.

Leadership vs. Management

• General Magic had "Leaders" (visionary icons) but lacked "Managers" (people who set deadlines and priorities). • Insight: When evaluating startups or tech companies, ensure there is a balance between visionary talent and disciplined operational management. Vision without execution (deadlines) is a liability.

The "Lego Block" Strategy

• Building every component from scratch (vertical integration) is extremely high-risk and capital-intensive. • Insight: Companies that successfully "stick together" existing technologies to create a new user experience (like the original iPod) often have a faster path to profitability than those trying to reinvent basic components.

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Episode Description
In the early 90’s, a company called General Magic began working on a portable device that would allow people to check email, make phone calls, even play games. It was basically a smartphone. But it never caught on. On today’s show, a theory about why this device failed. General Magic had generous investors, world-class talent and creative freedom. But is it possible what they needed was constraints? Support: Planet Money+ Read:  Our book: Planet Money: A Guide to the Economic Forces That Shape Your Life  Our weekly longform Planet Money newsletter Our weekly Indicator round-up newsletter Follow:  Instagram TikTok YouTube Facebook This episode was hosted by Erika Beras and Emma Peaslee. It was produced by Emma Peaslee with help from Sam Yellowhorse Kesler and James Sneed. It was edited by Marianne McCune and fact-checked by Charlotte Isidore. It was engineered by Jimmy Keeley with help from Cena Loffredo. Alex Goldmark is Planet Money’s executive producer. See pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences. NPR Privacy Policy
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