
Recent backlash against McDonald's (MCD) for its AI-generated ad highlights a new brand reputation risk for major consumer companies. The public perceives this use of AI as cheap and inauthentic, which could alienate customers and negatively impact sentiment. This risk is not isolated to MCD and should be monitored for other large consumer-facing corporations like The Coca-Cola Company (KO). Investors should scrutinize how companies use AI, favoring those that use it to enhance human creativity rather than replace it. An emerging opportunity may exist for creative agencies and brands that differentiate themselves by championing human-led craftsmanship.

By @mreflow
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